Recall Services

Recall Plans

FDA Definition: A recall is a voluntary action that takes the place because manufactures and distributors carry out their responsibility to protect the public health and well being from products that present a risk of injury or gross deception or are otherwise defective.

It is the intent any good company to avoid ever having to recall product by having effective HACCP and quality assurance plans. However, good planning requires that a company prepare for such a contingency. An effective recall plan is a documented product recovery program that can trace the distribution of specific production lots and establish the specific source of all raw materials, ingredients and packaging materials for such lots. Surefish can assist your company in developing all aspects of your recall program. Should your company ever have to deal with a recall situation, your employees will be prepared and ready. No firm wants to make critical recall decisions at the moment of crisis - thus the importance of having an established recall plan.

Mock Recalls

Many customers require that their suppliers conduct mock recalls on a regular basis. They are also frequently a requirement of supplier audits that a processor might undergo in order to determine their eligibility to sell to one of the large distribution companies. A mock recall assesses the effectiveness of a company's recall program, the readiness of the recall team and helps to identify any gaps in traceability or problems that might have developed, such as new employees not following established protocols. Surefish can conduct a mock recall for your company to establish that your recordkeeping and recall procedures would adequately address a recall situation. Surefish provides our clients with a complete report on the mock recall, including time, percentage of recovered product and a description of any problems encountered.